Monitoring Engineer/ Splunk Engineer

Bolloré Group

200 years ago, Bolloré Group was born. Today, one of Bolloré Group’s fastest growing business sectors, Bolloré Logistics, have grown to become the world’s top 10 players in freight forwarding and

logistics with a powerful network spread across 106 countries, 607 sites with over 20,000 employees.

We pride ourselves having developed specific expertise in providing end-to-end supply chain solutions tailored to our customers’ growth and constantly driving innovation to adapt and better cater to their evolving needs. We place our customers at the heart of all our processes, delivering customized solutions while ensuring ethical and responsible business practices.

Here at Bollore Logistics, our people’s actions are guided by our core values – Humility, Excellence, Courage, Agility & Innovation and Solidarity. We believe it’s the people who brought us to where we are right now, and it’ll be the people who propel us to greater heights. We invite you to join our diverse team on our journey to becoming Global Top 5 in the coming years.

B’ Information Services in Vietnam

Looking to grow our development teams in Vietnam, B’ Information Services engages in a collaboration with Ekino Vietnam, part of Havas Group / Bolloré Group.

Our team in Ho Chi Minh City is specialized on Microsoft .Net technologies (ASP.Net MVC, Winforms, API, Azure, Xamarin, Knockout JS…), ESB platform (Webmethods, Java…) and deliver projects using Agile methodology.

Working with B’ Information Services you’ll have the opportunities to develop your skills and career in an exciting workplace in touch with an international and innovative environment.

Main tasks and activities

The Monitoring/Spunk Engineer is accountable for the monitoring and management of infrastructure, applications and data flows. Your responsibility includes but not limited to the development, configuration, deployment, and support of daily operating IT monitoring services.

  • Collaborate in conjunction with support and business analyst teams to design and implement monitoring solutions for their infrastructure, applications, and data flows.
  • Coordinate with other teams to effectively ensure the stability of operation systems and delivery of monitoring services.
  • Build reliable & efficient queries, identify bad searches/dashboards and partner other members to improve performance.
  • Create, customize, and manage dashboards, reports, alerts, etc.
  • Monitor, configure, and troubleshoot problems to support the day-to-day operations.
  • Execute operation activities following guidelines, procedure, process, and framework.
  • Understand the monitoring indicators of applications and hands-on to resolve any abnormalities.
  • Ability to write guidelines and operations documentation for maintaining the Splunk infrastructure.
  • Handle incidents, support requests coming from other teams, as well as submitting incidents/requests to IT Ops, network team, etc.

Reporting line

  • Direct Reporting to Data Exchange Team manager.

Educational background

  • Graduate in Computer Science, Management Information System, System Administration or equivalent major.

Technical skills

  • Have proven performance analysis, operation support and tuning experience for monitoring applications. 
  • Solid understanding of large-scale applications, network architectures, monitoring and fault management.
  • Strong knowledge of data models, enrichment and automation.
  • Strong understanding of Data Visualization, Reporting, Structured and Unstructured data
  • Hands on experience in scripting languages, regular expressions, and query languages such as SQL, SPL, etc. to automate tasks and manipulate data.
  • Knowledge of enterprise logging, including infrastructure/application level, operating system, security technology logging.
  • Huge advantage to have experience as a Splunk developer with good knowledge about Splunk architecture and various components such as indexer, forwarder, search head, deployment server, heavy and universal forwarder.

Soft skills

  • Good logical and critical thinking
  • Excellent communication, analytical and problem-solving skills
  • Self-driven individuals with effective collaboration

Language

  • Good communication in English (written and spoken)
  • French is a plus